Terms & Conditions
Last Updated: May 2026
1. Agreement to Terms
By accessing and using the Luxury Wrists by IJ website and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should discontinue use of our website and services immediately.
2. Our Services
Luxury Wrists by IJ provides a curated selection of authenticated pre-owned luxury timepieces. Our services include:
- Sourcing and sale of authenticated pre-owned luxury watches
- Multi-point authentication and condition grading
- Personal watch advisory and consultation
- Private viewing appointments
3. Authenticity Guarantee
Every timepiece listed on our platform undergoes rigorous multi-point authentication by qualified horologists. We guarantee the authenticity of every watch we sell. In the unlikely event that a watch is proven to be inauthentic, we will provide a full refund upon return of the item in its original condition.
4. Pricing & Payment
All prices are provided upon enquiry and are subject to change without prior notice. Prices are quoted in the currency agreed upon at the time of transaction. Payment terms are as follows:
- Full payment is required prior to shipping or collection
- Accepted payment methods will be communicated during the transaction process
- All transactions are final once payment has been processed and the watch has been dispatched
5. Returns & Refunds
Due to the nature of luxury goods and the bespoke advisory process involved in each transaction:
- All sales are considered final
- Returns may be accepted at our sole discretion within 48 hours of delivery, provided the watch is returned in its original, unworn condition with all accompanying documentation
- Shipping costs for returns are the responsibility of the buyer
- Refunds, where applicable, will be processed within 14 business days of receiving the returned item
6. Watch Condition
All watches are described and graded to the best of our ability. Photographs and descriptions are intended to be as accurate as possible but may not capture every micro-detail. Pre-owned watches may exhibit signs of prior ownership. The condition grade assigned to each watch (Mint, Excellent, Very Good, Good) is determined by our in-house assessment and is provided as a guide.
7. Shipping & Delivery
We offer global delivery via fully insured, tracked shipping services. Key terms:
- Shipping costs and timelines will be communicated prior to finalising the transaction
- Risk of loss transfers to the buyer upon delivery to the shipping carrier
- Any import duties, taxes, or customs charges are the responsibility of the buyer
- We are not liable for delays caused by customs or shipping carriers
8. Intellectual Property
All content on this website — including text, images, logos, design elements, and branding — is the intellectual property of Luxury Wrists by IJ and is protected by applicable copyright and trademark laws. Reproduction, distribution, or use of any content without prior written consent is strictly prohibited.
9. Limitation of Liability
To the maximum extent permitted by law, Luxury Wrists by IJ shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our total liability in any matter arising out of or related to these terms is limited to the amount paid by you for the specific product or service in question.
10. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
11. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page. Continued use of our website and services after any modifications constitutes acceptance of the updated terms.
12. Contact Us
For any questions regarding these Terms & Conditions, please contact us at: info@luxurywristsbyij.com
