Privacy Policy

1. Introduction

Luxury Wrists by IJ ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.

2. Information We Collect

We collect only the information you voluntarily provide through our contact and enquiry forms, which may include:

• Full name
• Email address
• Phone number
• Message content and watch preferences

We also collect technical and usage data automatically through cookies and analytics tools when you visit our website, as described in Section 8 below.

3. How We Use Your Information

We use the information you provide solely for the following purposes:

• Responding to your enquiries and appointment requests
• Providing personalised watch sourcing and advisory services
• Communicating with you about our inventory and services

4. Data Sharing

We do not sell, rent, trade, or share your personal information with any third parties. Your data remains strictly within our organisation and is used exclusively for the purposes outlined in this policy.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for future communications

To exercise any of these rights, please contact us at info@luxurywristsbyij.com.

8. Analytics & Cookies

We use analytics and performance tools to understand how visitors interact with our website and to improve the browsing experience. These tools may include:

• Google Analytics — to measure traffic patterns, page views, and user engagement
• PostHog — to analyse product usage and improve site functionality

These services may use cookies or similar technologies to collect anonymised usage data. No personal identification data is shared with third parties for advertising purposes. You may disable cookies through your browser settings, although this may affect certain features of the website.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: info@luxurywristsbyij.com